Wiwu Pencil One

WiWU Pakistan Warranty Statement

Product: Hubs, Other Items, Power Banks

Warranty Period:

Hubs: 1 year from the date of purchase

Other Items: 3 months from the date of purchase

Power Banks: 6 months from the date of purchase

What the Warranty Covers:

Defects in materials and workmanship

Manufacturing faults

Malfunctions due to normal use

What is Not Covered by the Warranty:

Damage caused by physical damage, burn, or tamper

Normal wear and tear

Misuse or neglect

Damage caused by unauthorised repairs or modifications

Instructions on How to Use the Warranty:

1. Contact our customer services team
2. Return the defective product with all original packaging, accessories, and documentation
3. We will repair, replace, refund, or exchange the product as deemed necessary
4. If there is a manufacturing fault, you can get a refund/ replace within 10 days after receiving the item

Terms that Could Void the Warranty:

• Attempting to remove or alter the serial number or sticker
• Failing to follow the instructions for use and maintenance
• Modifying or repairing the product without authorisation
• PHYSICAL DAMAGE OR BURNS DOES NOT COVER UNDER WARRANTY

Contact Information: WiWU Pakistan

Karachi Head Office: SA-20, Second Floor, Techno city Mall, Hasrat Mohani Road, Karachi, Pakistan

Islamabad: Media International Mezzanine Floor NHSP Plaza, Fazal-ul-Haq Road, Blue Area, Islamabad

Lahore: Shop # 11, Fourth Floor, Hafeez Center, Gulberg 3, Lahore, Pakistan

Rawalpindi: Karachi Computer Shop No. 4, Ground Floor, 6th Road, Dubai Plaza, Muree Road, Rawalpindi

XP Computer Shop No. 2, Near Bread-Butter Bakers, Saddar, Rawalpindi